Free broadband? Zen and the art of internet maintenance

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The Labour promise to give me free fibre broadband doesn’t fill me with joy. You know what they say about offers that sound too good to be true.

My ISP is Zen Internet. It isn’t the cheapest but its speed and stability are good given that I’m still on ADSL and live rather far from the exchange.

But probably the best thing about Zen is that you can speak to someone who is actually at Zen instead of India. A couple of weeks ago my connection slowed down dramatically in the evenings. I phoned Zen and they reset my connection, which brought things back to normal. They called back twice on different days to check that all was still OK.

Do you think Labour’s nationalised internet  will do the same? Do you really like the thought of your broadband being a state monopoly?

 

 

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